Privacy Policy
Effective Date: 21 July 2026
At Intimate Clinic, we are committed to protecting the privacy and confidentiality of every patient. This Privacy Policy explains how we collect, use, store, and protect the information you provide through our website, appointment forms, phone calls, WhatsApp communication, and in-clinic consultations.
Information We Collect
We may collect the following information:
Name
Mobile number
Email address (if provided)
Health-related information shared for consultation purposes
Appointment preferences
Website usage data such as IP address, browser type, device information, and pages visited
How We Use Your Information
Your information is used only for legitimate healthcare and service-related purposes, including:
Scheduling appointments
Contacting you regarding consultations, treatment, follow-up care, or surgery-related updates
Providing cost estimates and treatment information
Responding to inquiries submitted through the website
Improving our services and website experience
Maintaining medical and administrative records as required by applicable laws
Patient Confidentiality
We understand the sensitive nature of proctology and colorectal health concerns. All personal and medical information is treated as strictly confidential. Information is accessed only by authorized doctors, care coordinators, and staff members involved in your treatment and support.
Information Sharing
We do not sell, rent, or trade your personal information.
Information may be shared only:
With healthcare professionals involved in your treatment
With diagnostic centers, hospitals, or insurance/TPA providers when required for treatment or cashless processing
When required by law, court order, or government authority
Data Security
We use appropriate technical and organizational measures to protect your information from unauthorized access, misuse, alteration, or disclosure. While we strive to use commercially acceptable safeguards, no online transmission or storage system can be guaranteed to be completely secure.
Cookies and Website Analytics
Our website may use cookies and analytics tools to understand visitor behavior, improve performance, and enhance user experience. These tools do not intentionally collect sensitive medical information.
Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Update your contact details
Withdraw consent for non-essential communications
Medical records may be retained for the period required under applicable healthcare regulations.
Third-Party Links
Our website may contain links to third-party websites such as maps, payment gateways, social media platforms, or review platforms. We are not responsible for the privacy practices or content of those external websites.
Contact Us
For any questions regarding this Privacy Policy or your personal information, please contact:
Intimate Clinic
Indore, Madhya Pradesh, India